(Info)

LEGAL

01 Privacy Policy

02 Cookie Policy

1. Who is responsible for your data

Carlota Valentina Mendoza Mijares, doing business as Zavia Studio ("Zavia Studio", "we", "us"), with her address at Ejército Nacional 453, Col. Granada, Alcaldía Miguel Hidalgo, C.P. 11520, Ciudad de México, México, is responsible (responsable) for the personal data you provide to us through www.zaviastudio.com, by email, by phone or in person.

This Privacy Notice is issued under the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP).


2. Personal data we collect

We may collect the following personal data:

  • Identification and contact data: name, email address, phone number, company name and job title.

  • Project data: information you share about your project, brief, files and feedback.

  • Billing data: tax name, RFC, tax address and tax regime, needed to issue invoices (CFDI).

  • Website data: IP address, device and browser information and browsing activity collected through cookies, as described in our Cookie Policy.

We do not ask for or process sensitive personal data. Please do not send us sensitive data (such as health, religious or financial account information) through our forms or by email.


3. Why we use your data


Purposes that do not require your consent (needed to respond to you, provide our services or comply with the law):

  • Answer your inquiries and requests for quotes

  • Prepare proposals, contracts and project schedules

  • Provide our design and web development services and communicate with you during the project

  • Issue invoices and comply with tax and legal obligations

  • Keep our website working and secure


Purposes that require your consent:

  • Send you our newsletter, news and offers

  • Show your project in our portfolio, website or social media

  • Analyse website use and measure advertising through optional cookies


You can refuse these purposes at any time by emailing hello@zaviastudio.com. Refusing them will not affect the services you hired. If we want to use your data for a purpose not listed here, we will ask for your consent first.


4. Who we share your data with

We do not sell your personal data. We share it only with:

  • Service providers that help us operate, such as website hosting, email, cloud storage, invoicing and payment platforms. They act as processors (encargados) and may store data on servers outside Mexico, including in the United States.

  • Our accountant and the tax authority (SAT), to issue invoices and meet tax obligations.

  • Authorities, when Mexican law or a court order requires it.

Any other sharing that the LFPDPPP does not exempt will require your prior consent.


5. Your rights

You have the right to Access your personal data, Rectify it if it is inaccurate, Cancel it when it is no longer needed, and Oppose its use for specific purposes (ARCO rights). You may also revoke your consent or limit the use and disclosure of your data at any time. A revocation applies from that moment and does not affect processing done before it.


To exercise any of these rights, email hello@zaviastudio.com with:

  1. Your name and a way to reply to you

  2. A copy of an official ID (or proof of your representative's authority)

  3. A clear description of the data and the right you want to exercise

  4. Any document or information that helps us find your data


We will reply within the time limits set by the LFPDPPP. If you believe your rights have not been respected, you may file a complaint with the Secretaría Anticorrupción y Buen Gobierno.


To stop receiving our newsletter, use the unsubscribe link in any email.


6. Cookies, security and retention

Our website uses cookies and similar technologies. Our Cookie Policy explains which types we use, what for, and how to disable them.

We protect your data with administrative, technical and physical measures appropriate to its nature. We keep it only for as long as needed for the purposes above and to meet our legal obligations (for example, tax records), and then delete or anonymise it.


7. Changes and contact

We may update this Privacy Notice when our services or the law change. We will post the new version at www.zaviastudio.com with its effective date and, for material changes, notify you by email if we have it.


Questions:

Carlota Valentina Mendoza Mijares, hello@zaviastudio.com, +52 55 1954 9755, Ejército Nacional 453, Col. Granada, Alcaldía Miguel Hidalgo, C.P. 11520, Ciudad de México.


Last updated: 6 October 2026

1. Who is responsible for your data

Carlota Valentina Mendoza Mijares, doing business as Zavia Studio ("Zavia Studio", "we", "us"), with her address at Ejército Nacional 453, Col. Granada, Alcaldía Miguel Hidalgo, C.P. 11520, Ciudad de México, México, is responsible (responsable) for the personal data you provide to us through www.zaviastudio.com, by email, by phone or in person.

This Privacy Notice is issued under the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP).


2. Personal data we collect

We may collect the following personal data:

  • Identification and contact data: name, email address, phone number, company name and job title.

  • Project data: information you share about your project, brief, files and feedback.

  • Billing data: tax name, RFC, tax address and tax regime, needed to issue invoices (CFDI).

  • Website data: IP address, device and browser information and browsing activity collected through cookies, as described in our Cookie Policy.

We do not ask for or process sensitive personal data. Please do not send us sensitive data (such as health, religious or financial account information) through our forms or by email.


3. Why we use your data


Purposes that do not require your consent (needed to respond to you, provide our services or comply with the law):

  • Answer your inquiries and requests for quotes

  • Prepare proposals, contracts and project schedules

  • Provide our design and web development services and communicate with you during the project

  • Issue invoices and comply with tax and legal obligations

  • Keep our website working and secure


Purposes that require your consent:

  • Send you our newsletter, news and offers

  • Show your project in our portfolio, website or social media

  • Analyse website use and measure advertising through optional cookies


You can refuse these purposes at any time by emailing hello@zaviastudio.com. Refusing them will not affect the services you hired. If we want to use your data for a purpose not listed here, we will ask for your consent first.


4. Who we share your data with

We do not sell your personal data. We share it only with:

  • Service providers that help us operate, such as website hosting, email, cloud storage, invoicing and payment platforms. They act as processors (encargados) and may store data on servers outside Mexico, including in the United States.

  • Our accountant and the tax authority (SAT), to issue invoices and meet tax obligations.

  • Authorities, when Mexican law or a court order requires it.

Any other sharing that the LFPDPPP does not exempt will require your prior consent.


5. Your rights

You have the right to Access your personal data, Rectify it if it is inaccurate, Cancel it when it is no longer needed, and Oppose its use for specific purposes (ARCO rights). You may also revoke your consent or limit the use and disclosure of your data at any time. A revocation applies from that moment and does not affect processing done before it.


To exercise any of these rights, email hello@zaviastudio.com with:

  1. Your name and a way to reply to you

  2. A copy of an official ID (or proof of your representative's authority)

  3. A clear description of the data and the right you want to exercise

  4. Any document or information that helps us find your data


We will reply within the time limits set by the LFPDPPP. If you believe your rights have not been respected, you may file a complaint with the Secretaría Anticorrupción y Buen Gobierno.


To stop receiving our newsletter, use the unsubscribe link in any email.


6. Cookies, security and retention

Our website uses cookies and similar technologies. Our Cookie Policy explains which types we use, what for, and how to disable them.

We protect your data with administrative, technical and physical measures appropriate to its nature. We keep it only for as long as needed for the purposes above and to meet our legal obligations (for example, tax records), and then delete or anonymise it.


7. Changes and contact

We may update this Privacy Notice when our services or the law change. We will post the new version at www.zaviastudio.com with its effective date and, for material changes, notify you by email if we have it.


Questions:

Carlota Valentina Mendoza Mijares, hello@zaviastudio.com, +52 55 1954 9755, Ejército Nacional 453, Col. Granada, Alcaldía Miguel Hidalgo, C.P. 11520, Ciudad de México.


Last updated: 6 October 2026

Privacy Policy

1. Who we are

Carlota Valentina Mendoza Mijares, doing business as Zavia Studio ("Zavia Studio", "we", "us"), with her address at Ejército Nacional 453, Col. Granada, Alcaldía Miguel Hidalgo, C.P. 11520, Ciudad de México, México, is the party responsible (responsable) for the personal data collected through cookies on www.zaviastudio.com (the "Site").


This Cookie Policy forms part of our Privacy Notice (Aviso de Privacidad) and is issued under the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP).

Where this policy and the Privacy Notice differ, the Privacy Notice prevails.


2. What cookies are

Cookies are small text files a website stores on your device when you visit it. They let the Site remember your preferences, keep it secure and help us understand how it is used. We also use similar technologies, including web beacons (pixels), local storage and SDK tags. In this policy, "cookies" covers all of them. Cookies may be first-party (set by us) or third-party (set by another company), and session (deleted when you close the browser) or persistent (kept until they expire or you delete them).


3. Cookies we use

We use four categories of cookies.

  • Strictly necessary: run the Site, keep it secure and remember your cookie choices. Duration: session to 12 months. Consent: not required.

  • Preferences: remember language, region and display settings. Duration: up to 12 months. Consent: required.

  • Analytics: measure visits, traffic sources and page performance. Duration: up to 24 months. Consent: required.

  • Marketing: measure campaigns and show relevant ads on other sites. Duration: up to 24 months. Consent: required.


4. Data we collect and why

Through cookies we may collect: IP address, approximate location (city or region), device and browser type, operating system, language, pages visited, time spent, referring site, and identifiers assigned by cookies. We do not collect sensitive personal data through cookies.


Purposes that do not require your consent (necessary for the Site to work):

• Provide the Site and its features

• Keep the Site secure and prevent fraud

• Remember your cookie preferences

Purposes that require your consent:

• Remember your preferences between visits

• Produce statistics on how the Site is used, to improve it

• Measure our advertising and show you relevant ads on third-party platforms If we want to use this data for a purpose not listed here, we will ask for your consent again first.


5. Third parties

Some cookies are set by providers that help us run and measure the Site, such as website hosting, analytics and advertising platforms. These providers may process data on servers outside Mexico, including in the United States. They act as processors (encargados) on our behalf or under their own privacy policies, which you can review on their websites.


We do not sell personal data collected through cookies. We share it only with these providers, with authorities when Mexican law requires it, or in the other cases the LFPDPPP allows without consent.


6. Your choices and how to disable cookies

On your first visit, a banner lets you accept all cookies, reject optional ones, or choose by category. Optional cookies stay off until you accept them. You can change your choice at any time through the "Cookie settings" link in the Site footer.

You can also block or delete cookies in your browser:

• Google Chrome

• Safari

• Mozilla Firefox

• Microsoft Edge

Blocking strictly necessary cookies may stop parts of the Site from working.


7. Your rights (ARCO) and revoking consent

You have the right to Access, Rectify and Cancel your personal data, and to Oppose its use (ARCO rights). You may also revoke your consent to optional cookies at any time; revocation applies from that moment and does not affect processing done before it.


To exercise these rights, email hello@zaviastudio.com with:

1. Your name and a way to reply to you

2. A copy of an official ID (or proof of your representative's authority)

3. A clear description of the data and the right you want to exercise

4. Any information that helps us find the data, such as the cookie ID shown in your cookie settings We will reply within the time limits set by the LFPDPPP. If you believe your rights have not been respected, you may file a complaint with the Secretaría Anticorrupción y Buen Gobierno.


8. Changes and contact

We may update this policy when our cookies or the law change. We will post the new version on this page with its effective date and, for material changes, show the cookie banner again. Questions: Carlota Valentina Mendoza Mijares, hello@zaviastudio.com, +52 55 1954 9755, Ejército Nacional 453, Col. Granada, Alcaldía Miguel Hidalgo, C.P. 11520, Ciudad de México.


Last updated: 6 October 2026